FAQ
Shopping
All questions regarding your shopping experience on the store and the payment process.
What is the status of my order?
To check your order status, simply log into your account and click "Order History."
When is my credit card charged?
Your credit card will be charged within 24 hours from the time you place your order.
Do I need to setup an account to place an order?
You do not need to set up an account to place an order. However creating an account allows you to store your shipping information, see order history, and view your product’s warranty information.
Shipping, Refunds, & Warranty
Learn more about our shipping and return policy as well as the products warranty.
Do you ship internationally?
Yes, we ship all over the world.
When can I expect my order to be delivered?
Estimated Shipping time: For United States and European Union: Approximately 7to 14business days. Rest of the world: Around 15 to 45business days
What is your refund policy?
We hope you will love everything that you order from us but if something isn’t quite right, you have 15 days from the delivery date to submit a refund request. Visit our refund policy for more details: REFUND POLICY
Contact Us
Still couldn't find what you're looking for?
If you do not find the answer to your question in our FAQ, you can send us a message by filling out the form below.